Visitor Restrictions

Due to ongoing concerns about coronavirus (COVID-19), we have implemented new visitor restrictions to ensure the health and safety of our patients, their families, and our staff.

We are using four new visitation levels—yellow, orange, red, and black—to indicate visitor restrictions.


Effective Tuesday, August 24 at 8 a.m., Kettering Health is under Visitation Level BLACK.


Current patients and newly admitted patients are permitted one (1) for the duration of their stay. This includes:

  • Inpatient rehab
  • Maternity
  • Emergency Department
  • Outpatient procedures
  • Office visits*

Patients coming in for outpatient testing* or outpatient therapy* are not permitted any visitors. Patients who require assistance due to mobility, re-orienting/confusion, interpretation, court orders, or healthcare decision-making may have one (1) assistance person.

Behavioral health patients are not permitted any visitors.

*Patients and visitors are encouraged to check the visitor policy with the individual provider/facility before visiting.

Patients suspected to have or diagnosed with COVID-19 may have one (1) visitor per stay by appointment only between 8 a.m. and 8 p.m.


Exceptions to the visitor policy:

  • No visitation will be allowed by anyone under the age of 18.
  • NICU patients may have two visitors per stay.
    • No NICU visitation for mothers and partners with COVID-19 while able to transmit the virus.
  • One support doula may be permitted for maternity patients.
  • No COVID-19 positive persons or symptomatic individuals will be permitted to visit a patient unless it has been greater than 10 days since the test or onset of symptoms.
  • No individuals awaiting COVID-19 test results will be permitted to visit patients.

Visitation for Patients Suspected or Diagnosed with COVID-19:
Those who are suspected to have COVID-19 or inpatients diagnosed with COVID-19 are allowed one (1) visitor per stay by appointment only. All other visitors must wait outside the facility until their appointed time. They may also have a representative designate a visitor on their behalf.

Visitation is limited to 8 a.m.-8 p.m. Visits must be scheduled and coordinated with hospital leadership.

  • Visitors are no longer required to sign a waiver before visiting a patient with COVID-19.
    • Visitors are no longer restricted to a two-hour time limit for each visit with a patient.
  • Hospital-provided PPE is to be worn by the visitor in the room with social distancing practiced at all times during the visit.

What to expect as a visitor of a patient suspected to have or diagnosed with COVID-19:

  • You must follow all visitor instructions.
    • You must pass the facility's entry screening process.
    • Check-in at the nurses' station on the unit and notify staff of arrival prior to entering the patient room.
    • Before entering the patient room, you will be required to put on personal protective equipment (PPE) provided by the nursing team, which includes a gown, gloves, and isolation mask. A face shield or goggles should also be worn.
    • When entering an isolation room or area, a member of the hospital care team will help you with PPE.
    • You are allowed to bring food to the patient, but food items will not be able to be stored in the unit patient refrigerators.
    • When exiting an isolation room or area, a member of the hospital care team will help you safely remove your PPE.
    • At the end of the visit, you will leave the hospital directly.

As the situation with COVID-19 evolves, we will continue to evaluate the safest visitation level for our patients, staff, and visitors. The four visitation levels include:




Exceptions to the visitation process:

  • No visitation will be allowed by anyone under the age of 18 for levels red and black. For levels yellow and orange, no visitation will be allowed by anyone under the age of 12.
  • No NICU visitation for confirmed COVID-19 mothers and partners while able to transmit COVID-19.
  • No COVID-19 positive persons or symptomatic individuals will be permitted to visit a patient unless it has been greater than 10 days since the test or onset of symptoms.
  • No individuals awaiting COVID-19 test results will be permitted to visit patients.

Double Occupancy Rooms
Inpatient rooms with double occupancy are limited to a total of two (2) visitors at any time for the room regardless of the number of patients in the room.

Patients Suspected or Diagnosed with COVID-19
Those who are suspected to have COVID-19 or inpatients diagnosed with COVID-19 are allowed one visitor at a time by appointment only. All other visitors must wait outside the facility until their appointed time. They may also have a representative designate a visitor on their behalf.

Visitation is limited to 8 a.m.-8 p.m. Visits must be scheduled and coordinated with hospital leadership.

  • Visitors are no longer required to sign a waiver before visiting a patient with COVID-19.
    • Visitors are no longer restricted to a two-hour time limit for each visit with a patient.
  • Hospital-provided PPE is to be worn by the visitor in the room with social distancing practiced at all times during the visit.

Visitor Mask Policy

  • Patients and approved visitors must wear a mask when visiting regardless of vaccination status.
  • Patients and visitors may provide and wear their own mask or will be required to accept and wear the mask provided by the hospital facility.
  • Masks or facial coverings must fully cover the nose and mouth. Masks should be worn at all times.
  • If a visitor refuses to wear a mask, the visitor will be asked to leave the facility until they are able to wear a mask.

All visitors to hospitals and select outpatient facilities or doctor's offices will be screened for symptoms and exposure.

  • Visitors will be asked to leave the facility if they have had symptoms or exposure in the last 14 days or a temperature at or greater than 100.0F.
  • If the visitor is a driver for a patient and space is not available in the patient room or waiting room, the visitor may be asked to wait in their car until the patient's appointment is completed.

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